Please allow for 24 hours for orders to be processed. For next business day or 2-3 business day delivery, orders must be placed by 12 pm.

Please note you will receive an order confirmation e-mail with upon placing your order. Once your order ships an email confirmation with delivery tracking will be sent. We are unable to offer tracking details beyond that provided by the carrier and are unable to guarantee precise delivery dates.

We are not responsible for parcels lost or damaged in transit.

We are unable to accommodate address changes and we cannot reroute a parcel once it has shipped. RC Caylan is not responsible for any missing parcels due to addresses incorrectly entered by the customer.